SALESFORCE CERTIFIED SALES REPRESENTATIVE ACTUAL TEST PDF, SALESFORCE-SALES-REPRESENTATIVE ACTUAL TEST LATEST VERSION

Salesforce Certified Sales Representative actual test pdf, Salesforce-Sales-Representative actual test latest version

Salesforce Certified Sales Representative actual test pdf, Salesforce-Sales-Representative actual test latest version

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Salesforce Certified Sales Representative Sample Questions (Q100-Q105):

NEW QUESTION # 100
A sales representative wants to avoid getting a price objection during a meeting near the end of thesales cycle.
Which strategy helps minimize price challenges?

  • A. Presenting a discount at the beginning of the conversation.
  • B. Building in value-based conversation from the beginning.
  • C. Showing a competitor pricing matrix during the meeting.

Answer: B

Explanation:
Building in value-based conversation from the beginning is a strategy that helps minimize price challenges by focusing on how the solution can deliver value to the customer rather than on how much it costs. Value-based conversation involves asking open-endedquestions, listening actively, understanding the customer's pain points and needs, and presenting tailored solutions that address them.References:https://www.salesforce.com
/resources/articles/value-selling/#value-selling-tips


NEW QUESTION # 101
A sales representative is approached by a prospect who is having difficulty managing their customer data effectively and is struggling to track sales activity and customer interactions.
Which first step should the sales rep take to define the scope of a solution for the prospect?

  • A. Assemble a diverse project team.
  • B. Frame the challenge.
  • C. Suggest organizing their data in a spreadsheet.

Answer: B

Explanation:
The first step in defining the scope of a solution for a prospect is to frame the challenge, which means understanding the problem, the desired outcome, and the value proposition. Framing the challenge helps the sales rep to align with the prospect on their needs and goals, and to establish credibilityand trust. Framing the challenge also helps the sales rep to identify the key stakeholders, decision makers, and influencers involved in the buying process, and to tailor their communication and messaging accordingly. References:
* Sales Rep Training: Define the Scope of a Solution
* Cert Prep: Salesforce Certified Sales Representative:Define the Scope of a Solution


NEW QUESTION # 102
In the context of deal management, why is it important for a sales representative to earn a deeper level of trust and access to decision makers within the customer's organization?

  • A. To gain access to information about the customer's competitors
  • B. To enhance the sales rep's understanding of the customer's needs
  • C. To increase the sales rep's personal network and influence

Answer: B

Explanation:
Earning a deeper level of trust and access to decision makers within the customer's organization is important for a sales representative in the context of deal management, because it can help the sales rep to enhance their understanding of the customer's needs, challenges, goals, and preferences. This can enable the sales rep to tailor their solution and value proposition to the customer's specific situation, and address any objections or concerns that may arise during the sales process. It can also help the sales rep to influence the decision makers and persuade them to choose their solution over the competitors'. Increasing the sales rep's personal network and influence or gaining access to information about the customer's competitors are not the best answers, because they are not directly related to the customer's needs, which are the primary focus of deal management. The sales rep should use their network and influence to support the customer's needs, not their own. The sales rep should also focus on differentiating their solution from the competitors', rather than obtaining information about them. Reference: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]


NEW QUESTION # 103
How can the sales rep work with marketing to improve the health of their pipeline?

  • A. Broaden the scope of the prospect profile.
  • B. Expand the number of channels to reach more prospects.
  • C. Focus on behaviors and attributes that define a quality lead.

Answer: C

Explanation:
Focusing on behaviors and attributes that define a quality lead is a way that the sales rep can work with marketing to improve the health of their pipeline. A quality lead is a prospect who has shown interest in the product, has a need or problem that the product can solve, has the authority and budget to make a purchase decision, and is ready to buy within a reasonable time frame. Focusing on quality leads helps to increase conversion rates, reduce sales cycles, and optimize resources. Reference: https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies


NEW QUESTION # 104
A sales representative wants to show a prospect the value of their product or service.
Which type of document should the sales rep provide to the prospect?

  • A. Marketing whitepaper
  • B. Whitespace analysis
  • C. Sales proposal

Answer: C

Explanation:
A sales proposal is a document that outlines the benefits and features of a product or service, as well as the pricing and terms of the deal. A sales proposal is designed to persuade the prospect to buy from the sales rep by showing them the value of the solution and how it meets their needs. A sales proposal should be customized to the specific prospect and their situation, and should include a clear call to action. Reference:
Sales Rep Training: Create Effective Selling Habits (Unit: Write Winning Sales Proposals) Cert Prep: Salesforce Certified Sales Representative (Unit: Sales Strategy and Planning)


NEW QUESTION # 105
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